Intro to Generative AI for Business Productivity

Overview

Generative AI has moved from novelty to standard business tool in less than three years. Tools like ChatGPT, Claude, Microsoft Copilot, and Google Gemini are now used daily by hundreds of millions of professionals — and the gap between people who use them well and people who don't is widening quickly.

This session is a practical, plain-English introduction to generative AI for business professionals. We will cover what these tools actually are, how they work at a high level, and where they deliver the biggest productivity gains in real jobs. The goal is not to make you a technical expert. It is to give you a clear, accurate mental model and a working set of techniques you can apply immediately.

We will walk through the major tools, how they differ, and how to choose among them. We will look at the kinds of tasks AI is good at — writing, summarizing, explaining, transforming, structuring — and the tasks where it still falls short. And we will spend real time on how to use these tools responsibly inside an organization, including what kinds of data should never go into a prompt.

Why You Should Attend

Most business professionals have tried generative AI once or twice and walked away with a vague sense that it might be useful. This session is designed to turn that vague sense into a concrete set of skills.

You will leave with a working knowledge of the major AI tools, a practical understanding of where they fit in everyday business work, and a starter set of prompts and workflows you can use the next morning. You will also leave with a clearer view of the risks — privacy, accuracy, and bias — and how to manage them.

Whether you are exploring AI on your own or your organization is in the middle of a formal rollout, this session will give you the foundation to use these tools confidently and responsibly. It is the right starting point before any deeper, role-specific AI training.

Who Will Benefit

• Office and administrative professionals
• Managers and team leads new to AI
• HR, marketing, sales, and operations professionals
• Project and program managers
• Analysts and finance professionals
• Executives and business owners
• Training and L&D professionals evaluating AI for their teams
• Anyone who wants a solid, practical foundation in business AI

Areas Covered in the Session

• What generative AI actually is — in plain English
• A tour of the major tools: ChatGPT, Claude, Copilot, and Gemini
• How the tools differ and how to choose among them
• The kinds of work AI is good at — and where it still falls short
• Writing better prompts: the patterns that consistently work
• Using AI for writing, summarizing, and explaining
• Using AI for analysis, transformation, and structuring information
• Responsible use: privacy, accuracy, bias, and confidentiality
• Building a personal AI workflow for everyday business work
• Where to go next — building lasting skills as the tools evolve