UPCOMING

Get Paid Faster with QuickBooks: Managing Customers, Invoices & Payments

Webinar ID
DSP-LW-2606-161
Date
Thursday, August 20, 2026
Time
09:00 AM PDT | 12:00 PM EDT
Duration
60 Minutes

Webinar Details

Overview

Efficient customer management and billing processes are essential for maintaining healthy cash flow and reducing outstanding receivables. QuickBooks provides powerful tools that help businesses manage customer information, create professional invoices, track payments, and monitor accounts receivable with ease.

This webinar offers a practical, step-by-step guide to managing the complete customer payment cycle in QuickBooks. Participants will learn how to streamline invoicing, improve payment collection processes, apply customer payments correctly, and leverage QuickBooks features to accelerate cash flow and enhance customer account management.

Why You Should Attend

  • Learn how to streamline customer billing and payment processes.

  • Improve cash flow by accelerating invoice collections.

  • Create professional and accurate customer invoices.

  • Track outstanding balances and overdue payments effectively.

  • Reduce billing errors and payment application issues.

  • Improve accounts receivable management.

  • Gain confidence in handling customer transactions in QuickBooks.

  • Strengthen financial reporting accuracy.

  • Learn best practices for faster and more efficient payment collection.

Who Will Benefit

  • QuickBooks Online and Desktop users

  • Small business owners and entrepreneurs

  • Bookkeepers and accounting professionals

  • Accounts receivable specialists

  • Finance and accounting staff

  • Office managers and administrators

  • Billing and invoicing personnel

  • Startup founders managing customer payments

  • Consultants supporting QuickBooks users

  • Anyone responsible for customer invoicing and collections

Areas Covered in the Session

  • Setting Up and Managing Customer Records

  • Understanding the Customer Transaction Workflow

  • Creating Professional Customer Invoices

  • Customizing Invoice Templates and Payment Terms

  • Recording Sales and Customer Transactions

  • Sending Invoices Electronically

  • Tracking Open and Overdue Invoices

  • Recording and Applying Customer Payments

  • Managing Partial Payments and Customer Credits

  • Handling Customer Refunds and Adjustments

  • Using Payment Links and Online Payment Options

  • Monitoring Accounts Receivable Balances

  • Reviewing Customer Statements and Activity Reports

  • Improving Collections and Follow-Up Processes

  • Common Invoicing and Payment Errors to Avoid

  • Best Practices for Faster Payments and Stronger Cash Flow

Instructor Details

Cindy McGuckin

Cindy McGuckin

Owner

Software Training Consultants, Inc

Cindy McGuckin is a top-notch, seasoned software trainer, specializing in both the Desktop and the Online versions of QuickBooks. She is passionate about teaching various software applications and has been told many times by her students that she has a unique ability relay information on a level that is very easy for her students to understand the concepts being taught.
Over her 15+ years of teaching software courses, Cindy has taught many large groups in classroom settings and remotely. She also works with individuals who need a little more of a personal touch. Her experience has helped her develop a unique ability to connect with her students and quickly assess their needs in order to customize their QuickBooks company file. She can tell very quickly which features of QuickBooks the she really needs to focus on, then gets the job done quickly and very efficiently.

Select Your Plan

Total Amount
Secure payment
$137
Multi Attendees: Unlimited team members
Recording Access: 6 months unlimited viewing
Recording Availability: Within 24 hours after live session